Our DIG360 – Leger survey of 1,540 Canadians found that 41% of those buying online Black Friday deals experienced delays or errors in their…
Soft skills needed to harness innovation
There is an explosion of compelling and powerful technologies that are increasingly accessible to retailers. However, there is sometimes a notion that “the tool”…
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Many signals in SPUD’s announced partnership with Walmart Canada
This caught me eye – not only because I am a fan of Peter Van Stolk and his rethinking of models. He joins innovators…
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For Running Room, the shift to digital retail is a marathon, not a sprint
John Stanton wanted to make exercise less intimidating. Now, customer-friendly stores are the Running Room’s biggest advantage in a digital world.
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Lessons for E-Tailers from Shoes.com
With deep sympathies for all concerned with Shoes.com, there are lessons to be heeded for all fast-growth online retail concepts. Here is a good…
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Good reminder “The Shopper” is a misnomer
In a short piece in MarketingDaily, from a recent Viant study: “digital introverts who don’t like stores, dads, and people who prize easy parking…