Helping retail and retail-minded executives transform for healthier growth.

We are passionate about anticipating forces of change and helping clients successfully transition in this new landscape with insight, evidence and inspiration.  Your business is fundamentally about people. We dive deep into human behaviours and the influences that shape those behaviours– inside your organization and in the market.

Insight & intelligence for a changing world. Since 1996.

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DIG360 - Leger
Canadian Department Store Fashion Shoppers
Summer 2017 Recap

Canadians still shop Department Stores, but there are winners and losers...


“Retailers need to adapt and adopt innovation from the outside - their excellence is operational, they make innovation 'work'”

David Ian Gray, Principal, DIG360

“My passion is to work at the nexus of ‘MFA and MBA’, where insight and evidence meet."

Andrew Harnden, Strategist & Facilitator, DIG360

"Retail is ever-evolving. The modern retailer must be more open to new ideas than ever while learning to execute at a faster pace."

Raymond Shoolman, Retail Operations Strategist